Privacy policy

Effective August 25, 2026 · Last updated August 25, 2026

1. Who we are

Worthy Garage ("Worthy Garage," "we," "us," "our") is a residential garage door repair and installation company operating in Los Angeles County and Orange County, California. CSLB licence #1155586.

This policy explains what happens to your information when you use worthygarage.com, submit an estimate request, call us, or text us. If you don't agree with it, please don't use the site or send us your details.

2. What we collect

Information you give us

When you request an estimate, call, email or text, you may give us:

• Your first and last name
• Your email address
• Your phone number
• The service address where the work would happen, and details about your door — usually collected on the phone or on site, not through this website

Information collected automatically

Like most websites, we automatically receive some technical information when you visit:

• IP address and approximate location (usually city-level)
• Browser type, device type and operating system
• Which pages you viewed, how long you stayed, and which site or ad sent you here

We do not ask for and do not want your Social Security number, driver's licence number, bank details or card numbers through this website.

3. How we use it

We use your information to:

• Reply to your estimate request and answer your questions
• Schedule, perform and follow up on garage door work
• Send quotes, invoices and appointment reminders
• Keep records of work performed, including for warranty purposes
• Understand which pages and advertisements bring us enquiries, so we spend less on the ones that don't work
• Meet our legal, tax and licensing obligations

We do not use your information to make automated decisions that produce legal effects about you.

4. Calls and text messages

If you give us your phone number, you are asking us to contact you about your enquiry. We may call or text you about your estimate, your appointment, or work we've done for you.

You can stop text messages at any time by replying STOP. Reply HELP for help. Message and data rates may apply from your carrier. Message frequency varies. Opting out of texts does not stop us calling you about a job already scheduled, and does not remove you from our service records.

We do not sell or rent your phone number, and we do not share it with third parties for their own marketing.

5. Cookies and tracking

This site uses cookies and similar technologies for two purposes: making the site work, and measuring advertising.

• Analytics — to count visits and see which pages people actually read.
• Advertising measurement — tools from Meta (Facebook and Instagram) and Google may record that you visited this site or submitted a form, so we can tell which advertisements produced enquiries and show relevant ads to people like you.

You can control cookies in your browser settings. You can opt out of interest-based advertising at the Digital Advertising Alliance or through your Meta and Google ad settings. We honour Global Privacy Control (GPC) signals where our tools support them.

6. Who we share it with

We share information only where we need to, and only with:

• Service providers who work on our behalf — our form provider, our customer records system, our invoicing software, our email and phone providers, and our marketing agency. They may only use your information to provide their service to us.
• Advertising platforms — Meta and Google, for the measurement described above.
• Professional advisers and authorities — where we are legally required to, or to establish or defend a legal claim.

We do not sell your personal information for money. California law defines "sharing" more broadly than most people expect, and our use of advertising tools may count as sharing personal information for cross-context behavioural advertising. You can opt out — see section 8.

7. How long we keep it

If you request an estimate and don't become a customer, we keep your enquiry for up to 24 months and then delete it. If you become a customer, we keep job and invoice records for as long as needed for warranty, tax and legal purposes — generally at least four years.

8. Your California privacy rights

If you are a California resident, the California Consumer Privacy Act as amended (CCPA/CPRA) gives you the right to:

• Know what personal information we have collected about you, where it came from, and who we shared it with
• Delete personal information we hold about you, subject to legal exceptions
• Correct personal information that is inaccurate
• Opt out of the sharing of your personal information for cross-context behavioural advertising
• Not be discriminated against for exercising any of these rights — our prices and service do not change because you made a request

To exercise any of these rights, email michael@worthygarage.com or call (562) 332-5220 and say which right you want to use. We will verify your identity by matching the details you give us against what we already hold, and respond within 45 days. You may use an authorised agent, with written permission.

9. Children

This site is meant for adults arranging work on their property. We do not knowingly collect personal information from anyone under 16. If you believe a child has given us information, contact us and we will delete it.

10. Security

This site is served over HTTPS, and we limit access to enquiry records to the two owners and our marketing agency. No method of transmission or storage is completely secure, and we can't guarantee absolute security — but we don't collect payment details through this website, which removes the most sensitive category of data entirely.

11. Changes to this policy

If we change this policy we will update the effective date at the top of this page. Material changes will be noted here for at least 30 days.

12. Contact us

Worthy Garage
Email: michael@worthygarage.com
Phone: (562) 332-5220
Hours: Sunday–Thursday, 8:00 AM – 4:00 PM
Location: Tustin, California — we are a service-area business and do not operate a public storefront.
CSLB licence #1155586